Latch
Never lose a lead to a slow reply.
Done-for-you AI that answers website enquiries in under a minute — while you're on a job, asleep, or just busy.
Incoming enquiry
Hi — free Saturday for a boiler service in Bristol? Prefer morning.
Latch sent
Thanks for getting in touch with Harbour Heating. We can usually do Saturday mornings in Bristol — what's your postcode and boiler make? Reply and we'll confirm a slot today.
Most leads die in the inbox.
If you don't reply in minutes, they book someone else. Latch sends a human-sounding first reply from your business — then you take over when you're free.
How it works
One job: catch the enquiry before it goes cold.
01
We connect your form or inbox
Website contact form, email, or booking enquiry — one channel to start.
02
Latch drafts and sends a reply
Trained on how you talk, what you offer, and what you never promise.
03
You close the job
You get notified, take over the thread, and book the work.
See a reply in seconds
Paste a real enquiry. Latch writes the first reply your customer would get. This is the same engine we wire into your business.
Simple pricing
No bloated CRM. One setup. Optional monthly care.
Setup
£397
One-time · one channel
- Connect form or email
- Custom reply style for your trade
- Guardrails (no fake prices/promises)
- Handoff to you by email/SMS
Care plan
£79/mo
Optional after setup
- Monitoring & small tweaks
- Reply quality check-ins
- Priority fixes if something breaks
- Cancel anytime
One client pays for the whole experiment.
Email us with your business type and where leads come from. We reply the same day with whether Latch fits.
contact@ayrshirewebsitedesign.com